Contact information
Contact Information
At Swanson Shop, we’re here to help with questions about your order, shipping, returns, refunds, products, or general support.
Customer Support
For customer service inquiries, please contact us at:
Email: support@swanson-shop.com
Our support team can assist with:
- Order status
- Shipping and tracking
- Returns and refunds
- 90-Day Money-Back Guarantee
- Damaged or incorrect orders
- Product questions
- Address changes before shipment
- General customer support
Order Support
When contacting us about an existing order, please include:
- Your full name
- Your order number
- The email address used at checkout
- A short description of your request
Providing this information helps us locate your order and assist you more efficiently.
Returns and Refunds
For return or refund requests, contact:
Please do not send products back before contacting our support team.
If a return is required, we will provide the appropriate instructions and return information.
For additional details, please review our Return & Refund Policy.
Shipping and Delivery
For questions regarding tracking, delayed packages, missing orders, damaged shipments, or delivery issues, contact:
Please include your order number and tracking information when available.
For more information, please review our Shipping Policy.
Privacy Requests
For questions about your personal information, privacy rights, access requests, corrections, or deletion requests, contact:
Please review our Privacy Policy for additional information about how personal information is handled.
Website
You can visit our online store at:
swanson-shop.com
Business Information
Store Name: Swanson Shop
Customer Support: support@swanson-shop.com
Website: swanson-shop.com
Contact Form
You may also contact us through the contact form available on our website.
Please provide accurate contact information so our customer support team can respond to your request.
Important Notice
For security and privacy reasons, we may request additional information to verify your identity or order before discussing certain account, payment, refund, or order details.